Domestic Orders:
*We ship all of our jewelry via Priority Mail with delivery
confirmation service through the United States Post Office.
*Shipping is $4.85 on orders under $100.00.
*Orders over $100.00 ship for free.
*Express Delivery is also available. (Suggested if you are in a hurry.)
PLEASE READ: We know it can be easy to get anxious when awaiting a package from a new
company or any internet company, for that matter. Your order was shipped via USPS Priority
Mail with Delivery Confirmation, NOT Tracking, which means that unless the package is
scanned at delivery stops along the way to its destination, there will often be no update on
the status until the package is physically delivered to you. Most often, Delivery Confirmation
only updates when the package is delivered, simply as proof of delivery, so it's just a matter
of being a little patient until your order arrives.
So, when checking the USPS website, "Electronic Notification Received" will often appear.
This simply means that USPS has your package and will be delivering it soon. The next
update will read as "Delivered" once it has been delivered to the address you provided us
with.
Priority Mail usually takes 2-3 BUSINESS days for the United States, but the Post Office
doesn't guarantee it. There are of course exceptions that are beyond our control that could
delay any Priority Mail packages; and the Post Office usually just shrugs their shoulders when
a package takes longer than the "2-3 days" to get to a customer of ours. Please remember
that we have absolutely nothing to do with the Post Office and have no control over them
either; once a package leaves our hands, it is up to them to get you your package.
Also, don't forget that with certain Holidays such as Easter, Halloween, Thanksgiving, and
Christmas, the volume of mail going through the Postal System increases immensely, slowing
down delivery time. This is exactly one of the reasons we offer the Express option on our
website.
BUT: You, of course, are covered by our 100% Satisfaction Guarantee, so, if your package
doesn't arrive within 2 weeks, we will send you a replacement.
The website to enter your Delivery Confirmation Number is www.usps.com. Alternatively, you
can also call (800) ASK-USPS and give them your Delivery Confirmation Number, but they
often have LESS information than the website, which is continually updated.
International Orders: (Canada, Australia, UK, Ireland)
*Priority Mail Flat Rate Envelope: $13.00
Note: Tracking is not available with this shipping option so if you
choose this shipping option, unfortunately lost or stolen items
are NOT our responsibility! (I have so far never had a lost or
stolen item.)
*Priority Mail Box $25.00
***International customers please note: Unfortunately, we have no control
over your country's customs, so in the event (and it CAN happen!) of
charges being imposed, they cannot be made our responsibility (sorry!).***
ALSO: If you are an international customer, after you place your order,
be prepared to sit back and relax because it will take AT LEAST TWO
WEEKS to receive your item!!!! If you are in a HURRY, DON'T ORDER!!!